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Time Critical

TubeLine Limited in association with Time: Matters, a Lufthansa Cargo subsidiary company, are offering three new services:

• Same: Day
• Courier: Express
• Personal: Courier

for your urgent consignments and documents.

Request a free shipping quote

 

Time: Matters specialises in urgent and unusual delivery fulfillment and emergency cases, which cannot be integrated into standardized logistical purposes. It is not unusual for such critical shipments, due to their complexity to threaten the smooth functioning of regular operations.

SAME: DAY

Whenever important documents and spare parts are urgently needed or your customers’ production cycles are organized just-in-sequence, Same: Day speeds up the pace for your logistic chain, as your partner in the normal production or transport process or as a standardized emergency service.

When it comes to solving logistic problems, time can very easily become a bottleneck — namely, when samples, spare parts or other small consignments have to be at their destination as fast as possible. That is when every minute counts.

Same: Day offers just what you can expect — handling your consignment with the speed and delivery mode you need, that is:

• Airport to airport
• Door to airport
• Airport to door
• Door to door

Straight to well over 50 European economic centers in Europe in a matter of hours, Same: Day offers an express service for particular urgent small shipments weighing up to 32 kgs. The consignment is carried as express baggage, without mixing with general freight, with special high-priority handling at airports to speed up the process flow.

COURIER: EXPRESS (Worldwide)

Day-in, day-out you have to maximize every valuable minute when sending shipments to your customers. Or, perhaps you are delivering newly produced parts from one factory to another.

Courier: Express is a global courier shipping solution. Fast customized handling, higher priority at loading time, and speedier customs clearance guarantee faster delivery times worldwide.

Courier: Express provides an optimization of logistic chains to synchronize shipments with just-in- sequence production cycles offering the service:

• Airport to airport
• Door to airport
• Airport to door
• Door to door

Time: Matters has invested heavily in its infrastructure, IT systems, staff and process optimization. It also has a flexible network of partners who can transport consignments quickly by air, rail or road.

The Special Service Desk based in Frankfurt is equipped with state-of-the-art systems that keep them informed of the location of any consignment at any given time, in real time.

PERSONAL: COURIER (Worldwide)

Some documents or shipments are so important that you hardly want to let them out of your sight. Others simply cannot be late to their destination without irreparable damage to your reputation or exorbitant costs. These Very Important Parcels are thus in the best hands when they are delivered by one of our on-board couriers who accompanies your package and delivers it personally to its recipient, and of course, as fast as possible. Personal: Courier offers these services for emergency shipments in all industries; escorted medicine shipments; extremely important documents and much, much more.

To ensure a fast and flexible response carriage is always booked on the next available flight on any available airline with a permanent escort throughout the whole transport process.

Each of the above three services is covered by a performance guarantee, i.e. up to 100% of the transport charges will be refunded if the promised time of availability is exceeded by more than three hours. Unlike the case with other service competitors, this also applies if the flight has been delayed due to technical problems.

Should you require any further information on any aspect of these services please do not hesitate to contact us.

Request a free shipping quote

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